We are looking forward to welcoming you!
As we welcome our guests back, we are committed to providing a safe environment that aligns with expert protocols for working to defeat COVID-19. We have redefined our cleaning and safety standards to give you the very best peace of mind while staying with us. We will actively monitor and evolve our solutions to ensure a continued focus on the health and safety of our guests during these trying times.
Hygiene & Cleaning Practices
The entire cottage is thoroughly sanitised and cleaned with each and every guest stay. This includes all door handles, light switches, remote controls and all high touch surfaces within the cottage. Soft furnishings are thoroughly sanitised and cleaned above 60C as per COVID safe guidelines recommended by the tourism industry.
Vaccination Requirements
We do require our guests to be double vaccinated to stay at 1000 Reasons B&B and appreciate your participation in helping keep our community safe during your stay with us.
Guest Contact
1000 Reasons B&B is a self check-in B&B. We’ll send you all the details 24-hours prior to your arrival via SMS with all your access details so there is no need to have any unnecessary contact with us. We do look forward to the day when we get to meet with our guests once again but for now enjoy your time with your loved ones.
Cancellation & Refund Policies
In the instance of government imposed lockdown, we have two options open for our guests who book directly via our 1000 Reasons website.
- You can choose to ask us to hold the booked nights in lieu for another date within 3 months of your booking date at no charge.
- Request a refund less a 20% administrative charge.
We appreciate the trust, you have placed in us in honouring our bookings. We take care to protect your hard earned money, while trying in these difficult times to protect our business as much as we are able.
In the event that you start to feel unwell and need to cancel your booking before or during your stay, then unfortunately we cannot provide a refund at short notice.
Keeping Everyone Safe
Upon your arrival we ask our guests to check-in using the Service Victoria app. The QR check-in code is located near the safety key lock at the entry of the property. Once checked in, upon entry to the cottage please use the sanitiser provided to help stop the spread. Please repeat use of the sanitiser as you return to the cottage each time while visiting the region.
If you are experiencing any symptoms of Covid-19 then please get tested immediately. We can help direct you to the nearest testing clinic and provide you with a Rapid Antigen Test kit.
Our Accreditations
1000 Reasons B&B have documented our COVID-19 ready processes through the Australian Tourism Export Council and received the COVID Ready accreditation.
The Tourism Trade Checklist Badge below identifies 1000 Reasons B&B as part of Australia’s trusted Tourism Trade Checklist and represents business trade compliance within the tourism industry.
The COVID Ready Badge below identifies 1000 Reasons has taken all the necesary steps to ensure we are a COVID Ready business, it represents that we are currently operating inline with the NCCC COVIDsafe guidelines and other relevant state based guidelines.
ATEC has also aligned with the World Travel & Tourism Council (WTTC) to become a lead agency with authority to issue Australian tourism businesses with the globally recognised ‘Safe Travel’ stamp.
The stamp has been developed by the global travel and tourism industry body to recognise businesses which adopt standardised health and hygiene protocols.
